Onboarding Process

Mind Zone’s onboarding process ensures that every new team member starts strong with a complete understanding of our workplace, culture, and responsibilities.

Step

01

Introduction to Team Members

Meet the people you’ll be working with and understand how each role contributes to daily operations.

Click to see our organization chart.

Step

02

MZ Property

MZ Property Tour

Become familiar with the facility, key areas, workspaces, and equipment.

Step

03

Company Vision, Mission, and Values Overview

Learn what Mind Zone stands for and the principles that guide our service and culture.

Vision, Mission, Values

Step

04

Roles & Responsibilities

Job Role and Responsibilities Recap

A clear breakdown of your position and what is expected in daily performance.

Step

05

Company Policies and Procedures

Review important workplace rules.

Policies & Procedures

Step

06

Products & Services

Products and Services Orientation

Understand everything Mind Zone offers.

Step

07

Shift Checklist Orientation

Learn what happens in each shift and the tasks required

Shift Checklists

Step

08

Special Topics Training

A deeper look into essential topics such as customer service and released memos.

Step

09

On-the-Job Shadowing

Observe and learn directly from experienced staff across different shifts

You're All Set for Your First Day!

By the end of this onboarding process, you’ll have the knowledge, tools, and confidence to perform your role effectively and deliver the Mind Zone experience our guests love.

Welcome aboard!